5 Essential Elements For Telus customer service
5 Essential Elements For Telus customer service
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Having said that, immediately after reviewing the agreement, I recognized it didn’t reflect the bargains or strategy particulars talked about, such as the 500GB of information and extra savings for pre-authorized payments.
Was the chief and the reason I have been a faithful Telus custiomer For some time. But This can be about to alter!!
Again inside your working day, you had a choice of companies. Now We now have megacorps that swallow every alternate alternative up therefore you're remaining with three alternatives spanning an entire region, all of which collude with eachother to extort It is customers.
If an automatic assistant asks for The explanation of the simply call, mention "I would want to make payment preparations for my mobility Invoice".
• I at first renewed my deal soon after Talking with the agent named Abdul, who gave me a deal which i accepted, although it couldn’t match a suggestion from Rogers.
I'd also like to find out why this was taken off? Looks stupid that we now need to simply call tech support to do something that we didn't need to have the for Earlier
I was not telling but trying to speak to him nonetheless he bought mad and hung up. This is ridiculous and very horrible customer service. I will be pulling my two traces from Telus . If This can be the customer service individuals are obtaining from a reps than you should supply it somewhere else. I are with Telus for approximately 14 several years and it's fairly unhappy that it's got arrive at this . Investigating these threads and opinions left by Other people it appears I am not the one a single.
• I spoke to numerous brokers, which includes Maria and Regal, who could not provide clarity or escalate my scenario as asked for.
Fixed conversations might be closed and saved for 90 times, and can be accessed in the Message Centre in the My TELUS application.
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Thank you for your notice to this subject. I anticipate a prompt and satisfactory resolution.
It happened on Sunday which i experienced a awful concern. But I had been pleased to find out this Web site labored on weekends. And Helen granted me help, time, and endurance to solve the challenge. I am so grateful I can not tell!
Hello @Ben708 we undoubtedly price your loyalty with us and we want to help. Remember to regulate your inbox for any message from us
I had some small troubles but I had Completely no clue how to fix them. Then, my co-employee encouraged me within your service. Your Telus technical support workers ended up particularly affected individual and handy! Due to all of these!
I was last but not least given case selection 21911243 and explained to that a manager would get in touch with me back again inside of two hrs, which did not take place. As an alternative, I was educated that I required to wait around 24 hours.